I'm going to start this off by saying that I have a hard time trusting auto shops with all the scandals lately and past events with my previous cars. I always try to do all my own auto maintenance. However, I would have NO PROBLEM taking my vehicle to RPM Auto for ANY type of work. A little backstory... I met one of the owners Brad as he generously donated his services and cool swag to the Northbay Fires Benefit Car Show that I was organizing. I later met the whole family, Fran (Wife, owner/operator) and Jason (son, operator) among others and saw how they ran their business. At a later time, we organized a dyno day with some of the raffle winners of the car show and had a great time! The shop provided breakfast snacks and coffee as well as a great lunch catered by Jimmy John's (delicious). They constructed a really cool trophy for the winner of the dyno shootout but the most important thing for me was that I developed a great relationship with the owner and we all felt that we could absolutely bring our builds here and trust the quality work and staff. Now bringing it to recent events... Yesterday, I brought my vehicle to the service shop to get some suspension maintenance and an alignment done. Again, Quality staff and service shined! Don, the service manager gave me a ride to work while Marvin (service manager) and Lucas (technician) were tasked with the maintenance itself. all 3 members were very clear with their expectations and communication. I cannot express enough the quality and integrity of this shop and its staff. Maybe now I can let go of my ridiculous auto shop fears. I'll definitely bring my car back here for future work and performance mods. If I could give it more than a 5 star rating, I would. Edit 09/23/19: We held another cool event at RPM and I was having issues with my car. Modern vehicles are very complex machines and Jason offered to take a look at the car and see if anything was going on. He hopped in and plugged in his laptop and found that there were some issues and we had discussed what was going on. Brad (owner), Jason (owner and son) and I popped the hood and took a look around and quickly found that a wiring loom was faulty and had come dislodged. They very generously got it quickly fixed with some new wires and soldered it into place. I CAN'T THANK THESE GUYS ENOUGH! GREAT PLACE TO TAKE YOUR VEHICLE!!!
Thank you Todd, those words mean a lot and we appreciate your trust and friendship. 👍👍😍
- Dyno Tuning