I had a great experience, taking my Pontiac into RPM. Spoke with Brad on a Thursday afternoon. He was able to get me in Friday morning first thing as we talked about the service that I needed done. He was knowledgeable in the tool chain required to program a new part for my car And said bring it in. We’ll give it a go after I brought it in. He was able to hook into it properly set up the new part and was done in a jiffy given the effort he was very accommodating on the price which I thought was very fair. I would definitely bring my vehicles back for any service requirements in the future. Knowledgeable, friendly, professional, and not trying to price gouge. What else can you ask for?